As such, we generally encourage our users to purchase phones that will not run the risk of becoming incompatible in the near future.Ī captioned telephone is a landline telephone with a built-in screen which shows captions of what the other person on the call says.
While a phone's operating system may be compatible with the InnoCaption app right now, once a manufacturer discontinues support for your device, you will no longer be able to update the app to its latest version. When you are considering purchasing a new phone, if you are not looking at the latest model, please keep in mind that manufacturers phase out support for older devices. While the InnoCaption app has been tested across devices from most major manufacturers, we would like to note that we have had some technical issues with Motorola phones.
For Android devices, the InnoCaption app works on devices with OS 5.0 or higher. Older devices are no longer compatible with the latest Apple operating systems. For iPhones, the InnoCaption app works on the iPhone 6S and newer devices with iOS 11.0 or higher.
The InnoCaption app is supported across a wide variety of devices, including phones and tablets on both Apple iOS and Google Android platforms. The choice to use InnoCaption for calls or meetings belongs to the individual who is registered for the service and cannot be mandated by an employer or other organization. However, organizations such as employers, schools or government offices that are required to provide accessibility accommodations cannot use InnoCaption as a substitute for CART captioning. You can use InnoCaption for any phone call a hearing person would also make, including dialing into video conference meetings.
If your Zoom meeting invitation does not have a telephone dial-in access number, your meeting host will have to set one up. It is important to note that the video conference call you are joining must have a telephone dial-in number in order to be used in conjunction with DeskView. After you have downloaded the InnoCaption app on your mobile phone and registered for an account, press the LOGIN button at the top right of this website to get started with DeskView captioning. InnoCaption's DeskView feature helps make video conference calls far more accessible through a web browser-based live call captioning service. Work meetings, family gatherings and doctor visits are all being held virtually and the need for accessible communication solutions for the deaf and hard of hearing has skyrocketed. Video conferencing apps are now being used at an increased volume.